Elevate Your Customer Support Experience

Our powerful ticket tracking system designed to help businesses to streamline their customer support process, improve customer satisfaction by efficiently manage & resolve complaints.

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Over 5,500 companies already trust us

Some of our 5,500 clients already using Shiqwa

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Ticket Management for all of your customers.

Our system allows you to create and track tickets easily. You can assign tickets to your team members, set priorities, and track progress to ensure that every ticket is addressed promptly.

Multiple Agents & Products.

Our system allows you to manage multiple agents and products. You can assign tickets to specific agent regarding any specific products, make it best fit for companies required multiple products & agents.

Complete ticket tracking and multiple priorities.

Our ticket system provides real-time status tracking, so you can monitor the progress of each ticket and ensure that no inquiry is left unanswered.It also enable agents to give priorities to ticket so that important tickets would be fulfil at top priority.

Client Reviews

We asked our customers what has improved since using Shiqwa.

“Great ticket management system with excellent features. This web app is very user-friendly and easy to use. It has all the features you need to manage your tickets, including tracking, status updates, priorities, and multiple agents. Highly recommended!”
Hamza Qamar
DTrack
“I've been using this ticket system web app for a few months now and I have to say I'm impressed. It's intuitive and user-friendly, and it has all the features I need to manage my tickets efficiently. The ability to track and prioritize tickets has been a game-changer for my team. I highly recommend it!”
Tanzeel Mustafa
Microsol
“This web app is a lifesaver! We have multiple products and the ability to manage all the tickets in one place has saved us so much time and hassle. The ticket tracking feature is very useful, and the ability to assign tickets to multiple agents has made collaboration a breeze. I highly recommend this ticket system.”
Kaleem Ullah
Longlife
“If you're looking for a reliable ticket management system web app, this one is a great choice. The interface is easy to use and the features are top-notch. We can track our tickets, assign them to different agents, and prioritize them according to their urgency. Overall, a great tool for managing customer support.”
Usman Ghani
CA Firm
“I highly recommend this ticket management system web app. It has all the features you need to manage your tickets efficiently, including tracking, status updates, priorities, and multiple agents. The interface is very user-friendly and the multiple products feature is a great addition for those with multiple products to manage.”
Fahad
Social Media Agency
“I have used many ticket management systems in the past, but this one is by far the best. The user interface is easy to navigate and the features are comprehensive. The ability to assign different priorities to tickets has helped us to focus on the most important issues first. The multiple agent feature is also very useful for our team.”
Hamza Javed
MavinStudio
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Fair pricing
for everyone

Whether you have multiple products or single, we got you covered.

Annual Package
$ 100

You have to pay anually for complete features but you can add total agents and products.

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LifeTime Package
$ 600

You have to pay only once for complete features and unlimited agents / products

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